It's Automatic- You can set it once and it will roll along naturally.
It's Comfortable-It Grows with the size of your company.
It's Comprehensive–It covers all aspects of your HVAC Business.
Turn that one-time buyer into a Lifetime Customer with Bedrock's Automated Retention Plan. Set your Customer Communication on auto pilot—your customers know you care and will come back more often. Lifetime Customers bring family and friends.
Start Here
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Customer Information
Customize Here
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Pick & Choose what you want included
Touch Chart
Basic
Pro
Premium
Monthly Amount
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Select from our library of template Newsletters, and add any changes you would like to make it local and uniquely your own. Educate clients about products and services. Sell more to existing customers.
Customer Newsletters
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Keep your techs busy in the slow season by engaging your customers early and often.
Tune-Up Reminder Cards
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Thank your Customers for their business, and offer them special deals. Don’t let them forget their experience with your company.
Thank You Letters
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Engage with your customers and their friends frequently. We provide the content, and you get to watch it happen.
Facebook Engagement
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Remind your customers of special offers, give them reminders, and generally tell them you care regularly. Scheduled, regular, automatic outreach that is easy to respond to.
Texting Engagement
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Pre-recorded messages from someone in your organization are delivered directly to your customers cell phone voice mail. The phone doesn't ring, and you can give a reminder, make an offer, or let them know you are willing to help them get comfortable -- all recorded once, and delivered to targeted customer lists.
Voice Mail Messages
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Regularly scheduled email newsletters or text emails that let your customers know what's happening this season and what they should be aware of. We write the copy, and send out the emails -- all included.
Emails
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If you have never used a Menu, your missing out on a great revenue stream. All your equipment and services with graphics and a small description. (No pricing). The Tech hands this Menu to the customer when they start the service, and asks if there are any questions after the Tech is done. Inevitably, there are questions and more equipment/services are sold!
Menus
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These indoor Furnace Stickers are BIG and visually attractive with your logo, and contact information. Your Tech can place them on the Furnace, so your customers are always reminded who to call when they need your service.
Furnace Sticker
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These outdoor A/C Stickers show you service their equipment. Placed on your customer's A/C, they remind them who to call and make it easy for them to remember your phone number.
A/C Sticker
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If you sell or service water heaters, either tank or tankless, these stickers are HUGE and offer good safety information and the easy memory jog for your customers to call YOU, instead of your competitor.
Water Heater Sticker
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Let's face it, when your customers have a no-heat or a no-cool situation, they usually go to their thermostat and tap on it... The perfect place to remind them who to call is right there on the Thermostat.
Thermostat Sticker
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Another great reminder opportunity that you can keep your customers comfortable in their home.