The questions owners ask before they book.
Straight answers, in one place. If yours is not here, ask it on the call and you will get the same kind of answer.
14 questions
What do I get with Bedrock?
The Coverage Program, one packaged monthly built around your service area. It gets you found first, proves what your marketing is producing in real revenue, and keeps the customers you already have. Demand generation campaigns like direct mail, TV, banner, and paid media layer on top when you want to push.
How are you different from national agencies and cheap local options?
A real person who treats your market like the only one that matters, and proof you can watch, hold, and track. You never have to take our word for what is working.
What is ScaleEngine?
It ties your marketing spend to real revenue and shows it in dollars, not clicks. It starts as a read of what you are running today, and once you are on the Coverage Program it becomes standard output connected to your CRM. Not custom work, not an add-on.
What is Lifetime?
The part of the program that brings your past customers back with texts, emails, and banner ads that drive repeat service, upsells, and system turnover.
What does the answer engine and AI search work do?
It puts you at the top when a homeowner in your area searches, asks a voice assistant, or looks you up through an AI tool, inside the territory you already serve.
Why does being seen before the breakdown matter?
Because the homeowner has already half decided who to call before anything breaks. Presence ahead of that moment is what wins the call, and it is what the whole program builds.
What size company do you work with?
Established home services companies across the lower 48. The Coverage Program fits shops doing $5M and up. If you are between $1M and $5M and already run real marketing, ask about the lighter packaged offer.
Do you work with commercial HVAC?
Yes. Our proven track record is residential weighted, and commercial runs on the same playbook. We swap the messaging from homeowner to customer where it belongs.
What CRM do I need?
ScaleEngine connects to ServiceTitan, Housecall Pro, FieldEdge, Service Fusion, ServiceMonster, Sera, and ServiceMinder. If you run something else, tell us on the call rather than assuming the answer is no.
Do you handle just social media if that is all I need?
Yes, two ways. A self serve branded content service at $299 a month, where the posts come ready and you publish them under your own name. Or fully managed social media management at $499 a month, where we run the accounts and answer your reviews and comments the same day. Ask us which one fits.
What does it cost?
Pricing is built around your service area, and the fastest way to a real number is a short call.
How fast do you respond?
A real person gets back to you within 24 hours, every time. Not a ticket queue. That is a real connection, not a finished job.
Do you require a long-term contract?
Most of our products are one-offs with specific campaign timelines, renewable at your direction. Being the first call in your area does take consistent execution, though, and we will be straight with you about that. We go through the specific products and timelines on your discovery call.
I already have a marketing company. Why would I switch?
Ask them to show you, in dollars, what last quarter's spend produced. If they cannot, that is the reason. Take the ScaleEngine read and find out what you have actually been buying.
Still want a straight answer?
Ask it on the call. We will read what your marketing is producing today and tell you honestly whether we can beat it.